Testimonials

If you'd like to share some kind words and smiles, please ask our front desk staff for a comment card at your next appointment. We'd love to hear about your experience!

 

My Experience: Family friendly, I was so impressed with Dr. Doug and his knowledge. Dr. Doug has been my dentist for several years. My previous dentist (who was also his dentist) retired. Doug came to his office. Dr. Doug is my third most favorite red-head in the world.

Experience With Team: Dr. Doug and his staff are very professional.

Favorite Thing About Practice: I decided I wanted Dr. Doug to be my dentist, but it took him a while to remodel space and open his practice. I waited and my teeth were getting pretty grungy by the time I could see him but I am glad I waited. He (and his wife Amy ) went to school in Cottage Grove and returned here to start his dental practice. I am so glad they came back to the grove and that he is my dentist! I think he is great. Bring your teeth and come for a visit!

How Can We Improve: NO, if there was we would talk about it would happen.

Rating: Great!

Contact Patient: No

Survey Participant Name: Jan Blankenship

Post-Appointment Survey

My Experience: Dr. Maddess and his team are so great, my young children can't wait to go to the dentist! We love the friendly staff - who has certainly made seeing the dentist a really pleasant thing for my children...and all of us.

Experience With Team: The Dr. and his staff are always professional, but friendly and personable.

Favorite Thing About Practice: The friendliness of the staff.

Rating: Great!

Contact Patient: No

Survey Participant Name: Kristina Seleshanko

I loved that they let me rinse my mouth every few minutes during my procedure. It's always uncomfortable trying to sit through an entire procedure without being able to rinse or relax your jaw for a minute. Before they even scheduled my treatment, they went over in detail all their different payment plans and exactly how much my procedure would cost. It was nice knowing exactly how much I was going to have to pay beforehand. I felt 'heard' by this provider. They listened to me and I am really impressed with their apparent concern for my well being. Let me just say that the chairs in their waiting room are extremely comfortable. I almost fell asleep waiting for the dentist- thats how relaxed I was. I've never seen a dental office that cares about their patients more than they do. They've never pressured me to get dental procedures I don't need, and they always have my best interest in mind.
 
by Susie T
XXX.XXX.192.58
 
 
 
 
I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more.


 

My Experience: Dear Dr. Maddess I want to thank you for the excellent work you did during my last appointment. You rebuilt my teeth and corrected my bite so that my jaw closes perfectly. Thank You John Stephens

Experience With Team: Your staff has always been courteous, cheerful and helpful. Thanks again John Stephens

Favorite Thing About Practice: Pleasant, friendly people.

How Can We Improve: No improvement needed.

 

My Experience: Always warm and inviting. My family loves coming to the office

Experience With Team: Treats us like family. Always asks how we are doing.

Favorite Thing About Practice: Friendly.

How Can We Improve: Nothing, you are great.

Rating: Great!

Additional Comments: Like that you text!!!

Contact Patient: No

Survey Participant Name: Heather Tucker
 

My Experience: Our son loves Dr. Maddess and Jane! Everyone is kind and friendly!

Experience With Team: Jane and Dr. Maddess explain everything they are going to do and work well with our son Kellan! He is very comfortable and not afraid of what's going on!

Favorite Thing About Practice: Everyone is kind and friendly!

Rating: Great!

Additional Comments: I love that we can get appointments by text!

Contact Patient: No

Survey Participant Name: Chris Hurst

My Experience: The last time I had my teeth cleaned the dental hygenist said she was retiring to be a relator. I hate to see her go, she has always been friendly and did a super job on my difficult teeth.
Experience With Team: I like going to the dentist, not too many people can say that, I like the doctor and staff, they remember my name, and are friendly. The people that work at the office act like they are glad to see me when I come in to the office. I appreciate that.
Favorite Thing About Practice: The dental work is top notch. I trust the people that work there. I know I could not get better dental care anywhere else. Sometimes when there is a cancellation they call me in early...I like that, get it over with and go on about my day.
How Can We Improve: E-mail appointment reminders? I really can't think of anything.
Rating: Great!
Additional Comments: The work the doctor has done on my mouth (which is extensive) has held up to the test of time, and the work was done WELL. Other dentists have commented on how well the dental work was done.(when I moved away for a time).
Survey Participant Name: Dale W. Fuller

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